Privacy Policy

Your data matters — especially when you buy or sell vehicles.

1. Information We Collect

We collect personal data (name, email, phone, address) and vehicle-related data (photos, VIN, mileage, service history). We also collect usage data and device information to improve your marketplace experience.

2. How We Use Data

  • Facilitate transactions between buyers and sellers of vehicles.
  • Send order confirmations, delivery updates, and safety recalls.
  • Personalise your feed and recommend relevant trikes.
  • Prevent fraud and enforce our policies.

3. Data Sharing

We share your data with:

  • Other users only as necessary for a transaction (e.g., seller gets buyer's shipping details).
  • Service providers (payment processors, shipping partners).
  • Law enforcement if required by law.

4. Cookies & Tracking

We use essential cookies for authentication and preferences. Optional cookies help us analyse site usage and show relevant vehicle ads. You can manage your preferences at any time.

privacy:

We never sell your personal data to third parties. Your vehicle search history is used only to improve recommendations for trikes and mobility vehicles.

5. Your Rights

You may access, correct, or delete your personal data. You can also opt‑out of marketing emails. To exercise your rights, contact our Data Privacy Officer via the support page.

  • Right to data portability.
  • Right to withdraw consent at any time.
  • Right to lodge a complaint with a data protection authority.

6. Data Retention

We retain your data as long as your account is active, or as needed to provide services. After account deletion, we keep anonymised transaction logs for up to 5 years for legal compliance.

Updated: 25 July 2026 GDPR & CCPA compliant
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